Pool

• Must be a guest at the resort to use the pool.
• Proper attire must be worn in the pool. NO jeans, street shorts, thong bikinis, or over-revealing swimwear are allowed.
• Anyone under the age of 13 must be accompanied by an adult.
• Children who are not “potty trained” must wear a swim diaper when using the pool.
• NO ANIMALS.
• NO lifeguard on duty.
• NO glass containers.
• NO diving, running, or jumping.
• NO bikes, roller skates/blades, scooters, or roller skates/blades not allowed in the pool area.
• All trash must be disposed of in proper trash cans.
• Pool Hours – 9:00am-9:00pm (these may change due to weather conditions)

CHILDREN: Guests are responsible for all behavior of children. All children under the age of 14 years must be accompanied by an adult 18 years or older.

SAFETY AFTER DARK:

To ensure safety after dark, please carry a flashlight. No bike or scooter riding after dark.

DUMPSTERS:

Place all garbage in our designated dumpsters located at our entrance or any other garbage cans located throughout the park. Please break down all boxes, it helps with the overflow of garbage. NO BULK ITEMS PERMITTED!

 CAMPFIRES:

Campfires are NOT permitted in The Palms at Lake Whitney.

PORTABLE GRILLS:

Gas grills and pellet grills are allowed in the resort. Wood (stick) or charcoal grills are NOT allowed.

CLOTHESLINES:

NOT permitted.

ADD ONS TO RIG/SITE:
All add on to your rig and or site ARE NOT permitted. This includes carpets on grass, decks, steps, etc.

FIREWORKS AND FIREARMS:

Prohibited on resort property including BB, Airsoft, and pellet guns.

VISITORS:

Your visitors are always welcome at The Palms at Lake Whitney, provided they register at our main office. Registered guests and their visitors are expected to read and adhere to all resort guidelines. All visitors must leave the resort by 10:00pm.

LOST AND FOUND:
Missing an item? (restroom, shower, laundry room, site, landscape). Check our lost and found bin located in the front office. This bin is emptied at the end of each month.

RECREATIONAL VEHICLES:

Battery-operated vehicles or motor-driven cycles, bikes, scooters, or golf carts are to be driven on concrete surfaces only. We ask that you respect walkers and joggers in the park. Motorcycles are permitted as transportation only in and out of the park. Cruising or speeding is not allowed.

RV WASHING/VEHICLE REPAIRS/GENERATORS:

Please do not operate generators in the park or conduct any mechanical repairs, including changing the oil. Also, all personal RV washing on your site is prohibited. You may check with the local listings for businesses that provide these services.

MESSAGES/PACKAGES (AMAZON/UPS/FEDEX/USPS):

If you are expecting messages, please check at the central office. Emergency messages will be delivered to your site. When placing a package order, be sure you have our correct address, (5536 FM 933, Whitney, Texas 76692.) and please make sure to have the name of our resort on the package as well. All packages will be delivered here to the front office and it will be up to you to check the status of your package and have it picked up here in the front. Please note our office hours so you can schedule a time to come pick it up.

MAIL SERVICE:

Outgoing mail only – mail drop located by the entrance. All incoming mail should be sent through FEDEX/UPS ONLY. We cannot accept or distribute any personal/business mail through the USPS mailbox.

FOOD DELIVERIES (Uber Eats/GrubHub/Doordash/Pizza):
All food deliveries MUST BE PICKED UP OUTSIDE THE FRONT GATE.  DO NOT GIVE YOUR GATE CODE TO ANY DELIVERY PERSON.  We are a gated resort, and your safety is very important to us.

WASTEWATER:

Ground disposal of any drain water (gray or black) is prohibited by State Law. Wastewater from RVs (including sink water) must be disposed of into sewer drains. Do not put grease down the sewer.

Sewer connections are required by state law and must have a tight seal by a sewer donut (or sewer ring) or a screw-type connector.

SMOKING: Smoking is not permitted within 100 feet of any building. If you choose to smoke outside, please do not throw butts on the ground.

PETS:

We offer a dog park; dogs must be walked by a responsible person to these areas and pick up after them immediately.  Dogs are to be kept inside RV and are never to be left unattended. No excessive barking allowed. Pets are not allowed in or near our office, bathhouse, or laundry. They are prohibited due to health codes.  A maximum of 2 pets allowed.

PET-FRIENDLY POLICIES:

• No Aggressive Breeds are permitted in the Park. (Pitbull, Rottweiler, Chow, Dobermann, Boxer, and Bullmastiff)
• No pets over 45 lbs. without prior Manager approval. For approval, please email us at info@thepalmsatlakewhitney.com if you have a pet you would like to bring.
• Our Resort is pet-friendly; however, when out and about in the Resort all 4-legged guests must always be accompanied by at least one 2-legged friend and on a six-foot maximum length leash.
• All pets must be kept in RVs overnight and pets cannot be left unattended.
• Pets may not be left outside, tied up or chained at any time. We do not allow pet fences.
• Guests will be charged for any damages or additional costs caused by their pets.
• If the dog’s behavior results in complaints by other guests, the owner may be asked to board the dog in an outside kennel facility.
• The Palms at Lake Whitney is not responsible for pets accompanying our guests.

VIOLATION OF RV Policies and Procedures:

Grounds for ejection from the resort without refund.

Management reserves the right to rule on a case-by-case basis for situations not addressed in our policies and procedures. So, we have made everything clear in our guide about RV Policies and Procedures.

MANAGEMENT ALSO RESERVES THE RIGHT TO REFUSE SERVICE, LIMIT THE LENGTH OF STAY AND THE NUMBER OF PERSONS OR VEHICLES PER SITE AND/OR EVICT ANY PERSON OR PARTY WITHOUT REFUND.